Dexter Details
Terms of Service
Last updated: September 21, 2026
These Terms govern your use of the Dexter Details app and website (the "Service"). By creating an account or using the Service, you agree to these Terms.
1. What Dexter is
Dexter helps you build and keep a documented record of your home — appliances, systems, maintenance, documents, and related information — and offers features such as AI schedules and the "Ask Dexter" assistant, provider search, aerial measurements, the Upgrade Visualizer, and Reconsideration-of-Value (ROV) letters.
2. Your account
You must provide accurate information and keep your login secure. You're responsible for activity under your account. You may delete your account at any time (see Section 8).
3. Acceptable use
Don't misuse the Service: no unlawful content, no infringing others' rights, no attempts to breach security, and no uploading data you don't have the right to store. You retain ownership of the content you add; you grant us the limited rights needed to host and display it back to you and anyone you share it with.
4. Payments & subscriptions
Dexter offers auto-renewable subscriptions (Basic, Pro, and Secure) and one-time purchases (e.g., aerial pulls). On our mobile apps, subscriptions and purchases are billed through the Apple App Store or Google Play; on the web, they are billed through Stripe. Auto-renewable subscriptions renew automatically at the then-current price unless canceled at least 24 hours before the end of the current period. You can view, change, or cancel a subscription in your Apple ID or Google Play account settings on mobile, or in the app on the web. One-time purchases are consumed when used. Prices and included quotas are shown in the app. Except where required by law or by the applicable app store's policies, payments are non-refundable.
5. No guaranteed outcomes
Dexter helps you make your case with documented evidence — it does not guarantee any result. We do not appraise property, and we do not promise a particular appraisal value, sale price, tax outcome, appeal decision, or insurance result. AI-generated content (schedules, insights, ROV letters, assistant replies) may contain errors; review it before relying on it. Dexter is not legal, financial, tax, or professional advice.
6. Third-party services
Some features rely on third parties (Apple, Google, Stripe, RevenueCat, Anthropic, OpenAI, Clerk, Bayou, AWS). Your use of those features is also subject to those providers' terms, and their availability is outside our control.
7. Disclaimers & limitation of liability
The Service is provided "as is," without warranties of any kind. To the maximum extent permitted by law, Dexter is not liable for indirect, incidental, or consequential damages, and our total liability is limited to the amount you paid us in the 12 months before the claim.
8. Termination & account deletion
You can permanently delete your account and all associated data at any time from the app (menu → Delete Account) or by emailing support@dexterdetails.com. Deletion is immediate and permanent. We may suspend or terminate accounts that violate these Terms.
9. Changes
We may update these Terms; continued use after an update means you accept the revised Terms. We'll revise the date above.